13 Reasons to have a 1300 number
Ever wondered why some businesses have a 1300 number and whether yours should too? Here are 13 reasons why this is a MUST:
- Give your business a more professional image, even if you're only locally based or working out of the boot of your car
- Enable your business to operate 24/7 ensuring round the clock lead capture
- Keep the same number for as long as your business is in business
- Extend the geographical coverage of your business throughout Australia at minimal cost– a 1300 number provides a single nationwide point of contact for your customers.
- Encourage customers to call – they can do so from any Australian landline for the cost of a local call.
- Answer calls in Australia or overseas - your 1300 number can be pointed to any landline, mobile or overseas number as required.
- Take your number with you - if you relocate within Australia, your customers will be able to reach you on the number they've always used - never lose business or miss an opportunity because a customer can't find your new number.
- Increase enquiries. Studies show customers are more likely to call a 1300 number than a mobile or local number - get the edge over your competitors using traditional landline numbers.
- Get statistics on calls to your 1300 number including the number of calls, where they're from and their duration and use these to measure and report.
- Nominate where calls are answered based on the call origin or the time of day and have calls diverted to a secondary location during busy periods
- Use 1300 numbers to inform your marketing strategy – use separate numbers in different advertisements, track the incoming calls and use this information to determine where to spend your marketing dollars.
- Promote your business name, product or service with a 'smart' 1300 number which has this info in the number itself.
- Utilise call handling options to enhance caller experience through intro messages, auto attendant and voice to email functionality.